FAQ


How Do Shop Openings Work?

The shop opens once per week to accept orders. Once open, I will stay open long enough to accept a set number of orders and then my shop will close again for the week. The length of time of each opening depends on how quickly order spots fill up that week.

Can I place a custom order?

Unfortunately I cannot accept custom orders. Please know that I do take all requests as suggestions of designs to add to the shop.

Do you make ( insert specific character/theme) ears?

All styles that will be stocked are on the Shop page. If you don't see the design you are looking for it means that we do not offer it at this time. New styles and designs are added frequently.

Can you fit one more order in this week?

As much as I would love to accommodate everyone I cannot accept any more orders once my capacity has been reached. In order to keep my turnaround times realistic and maintain quality control I do need to stick to my order cap each week.

How soon can I get my order?

All orders have a two week turnaround not including shipping time. Everything is made to order so please keep this in mind if you are ordering for a specific trip date.

I have a question for you?

Please use the Contact Us form. All emails will be answered within 48 hours Monday-Friday.